When the registration error appears, the My 050 text on the top of the screen is in red (for iOS) and marked with a red dot (for Android, app version 2.0) and you cannot preview the account balance. It happens because you did not complete the settings correctly.
Please go to settings >> Account Setup and retype your User ID and SIP Password.
Save the settings and check that the My 050 text has turned green (for iOS), or has a green dot (for Android, app version 2.0), and that the account balance has appeared on the screen.
Please go to settings >> Account Setup and retype your User ID and SIP Password.
Save the settings and check that the My 050 text has turned green (for iOS), or has a green dot (for Android, app version 2.0), and that the account balance has appeared on the screen.
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