Why can’t I receive calls to my iPhone?

Settings in the app that might help:

• Settings >> Incoming calls >> Push notifications >> ON. 

Settings in My Account that might help:

• App >> My Account >> Call Forwarding. Please check if your call settings are not set to forward calls immediately.

Settings in your device that might help:

• Please switch off silent mode in your device. 
• Settings >> My 050 >> Microphone >> ON. 
• Settings >> My 050 >> Notifications >> Show in Notification center >> ON. Also, check here to see if your iPhone is showing banners or alerts on the locked screen. If it shows "None", it has to be switched to "Banners or Temporary" or "Alerts or Persistent". Alerts require action before proceeding. Banners appear at the top of the screen and go away automatically. 

The My 050 app offers push notification; however, its delivery is not guaranteed. Furthermore, registering the same Brastel Card information on multiple devices may prevent the push notification from working correctly.
Before paying anything into your account, first please place a call free of charge to this test number: 050-6868-0001 and record a 10-second message after the beep. The recording will then be played back to you. If you can hear the recording, then the app is ready to be used from your device. Please note that this call is for sound quality test purposes only and does not guarantee similar results at all times. Internet/network conditions may affect the quality of the calls.